How can we help you?

Welcome to ChargeSlot! This guide will help you understand the basics and get started with booking charging slots.

For Employees

1. Access the Platform - Log in with your invitation link or credentials provided by your organization
2. View Available Stations - Browse charging stations in your organization and check their real-time availability
3. Book Your First Slot - Select a time slot that works for you and confirm your booking

For Managers

1. Complete Setup Wizard - Create your organization's locations and add charging stations
2. Configure Policies - Set booking rules, time limits, and advance booking restrictions
3. Invite Team Members - Send invitations to employees who will use the charging stations
4. Monitor Usage - Use the manager dashboard to track bookings and station utilization

How to Book a Charging Slot

1. Choose a Station - Browse available charging stations and view their status, power output, and location
2. Select Time Slot - Pick your preferred start and end times within the station's policy limits
3. Add Details - Optionally add notes about your charging session
4. Confirm Booking - Review your booking details and confirm to reserve the slot

Understanding Station Status

Managing Your Bookings

• • View your upcoming and past bookings in the Bookings section
• • Cancel bookings if your plans change (subject to station policies)
• • Receive automatic notifications before your session starts

Profile Settings

• • Update your name, email, and contact information
• • Change your password for security
• • Customize your notification preferences

Notifications

ChargeSlot sends you notifications about your bookings:

• • Booking confirmation when you reserve a slot
• • Notification when your charging session ends
• • Alert if your booking is cancelled

Initial Setup

1. Organization Setup - Configure your organization details and subscription plan
2. Create Locations - Add physical locations where charging stations are installed
3. Add Stations - Configure charging stations with power output and status
4. Set Policies - Define booking rules, time limits, and advance booking restrictions

User Management

• • Invite team members via email invitations
• • Manage user roles and permissions
• • Assign manager or employee roles

Billing & Subscriptions

• • Manage your subscription plan and billing cycle
• • Choose from Essential, Business, or Enterprise plans
• • Access Stripe billing portal for payment management

Common Issues