Your data

Delete your account

How to delete your ChargeSlot account and the data linked to it – in the app, or by email without signing in.

01

In the app

  1. 1 Sign in and open the menu at the top right → “My Profile”.
  2. 2 Scroll to the “Delete Account” section and tap “Delete Account”.
  3. 3 Confirm with your password. The account is deleted immediately and you are signed out.
02

Without signing in

Email dk@netcreators.io from the address your account is registered with, subject “Delete account”. We delete the account and confirm the deletion by email.

Send an email
03

What is deleted

  • Your account and profile: name, email address, password and your settings
  • Your bookings, including check-ins
  • Your waitlist entries
  • Push notification subscriptions on your devices
  • Your in-app notifications

What is kept

  • Invoices and accounting records of your organization are kept for as long as statutory retention obligations require.
  • Blocked-bay reports you submitted stay with the organization – without your name or any link to your account.
  • Anonymous usage statistics that are no longer linked to your account.
04

Do you manage an organization?

Deleting your own account does not delete the organization, its charge points or your team's accounts. To delete the whole organization, please email dk@netcreators.io.

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